Live and work in Paradise!

Priced to sell today at just $45,000

Rarely does an opportunity such as this present itself. Hawkeye Solutions is a Holiday Solutions Business operating on the beautiful Mid North Coast of New South Wales – a tourism hotspot!

The business provides a range of services to the tourist market whom are renting upmarket, 5 star properties and has incorporated a number of unique and innovative ideas to add revnue streams and further grow what is already a lucrative lifestyle business.

There are 3 main facets to the business at present:

(1) Housekeeping Services (2) Maintenance Services (3) In-House Catering Services

HOUSEKEEPING SERVICES

This part of the business is essentially a housekeeping business through the local holiday rentals real estate (the biggest one in the area servicing 80% of the holiday properties) The owners have built up a strong client base with over 30 individual contracts with separate owners to service and maintain their properties. This has been done to date using no advertising at all so the potential with advertising is exponential. The current owners have aimed the business specifically at the high end, five star property market and are now the biggest company in the area servicing this kind of property . The owners take care of all the cleaning, housekeeping and laundry for the tenants during their stay to maximize their holiday experience.

The business also supplies complimentary products (Sanctum Organic Spa shower gel, shampoo, conditioner, body moisturiserand soap) for the bathrooms and kitchen packs containing Pure Earth Organic dishwashing powder, dishwashing liquid and laundry powder. This is another unique selling point as all these products are sourced from Australian owned and made organic eco friendly companies. The owners also planned to launch a website with a section devoted to selling the Pure Earth range of products as they often receive enquiries as to where they can be bought from.

The other services currently being provided are welcome baskets, gourmet baskets and gift baskets that can be ordered by tourists staying in our properties to be left there for their arrival. Some of the gift packs available can contain Pure Earth bath and beauty products and the rest are luxury food and drink items. The shopping list service was only launched in January this year and there has been a lot of encouraging interest suggesting that it will really take off next summer. The customer currently orders via email or telephone either a bespoke list of items they require, a choice from a pre- existing list that is supplied or the most popular option is for them to create a shopping list on Coles or Woolworths online shopping websites and then send them through for filling. The shopping is then done and delivered to their holiday home so the fridge is stocked and cupboards full when they arrive.

MAINTENANCE SERVICES

Currently the owners report back to their clients all maintenance issues and utilise the services of the real estate’s maintenance man to perform any work required.

This provides another potentially lucrative revenue stream should the new purchaser have the skills required to perform this work.

IN-HOUSE CATERING SERVICE

Currently this section of the business is run in-house due to the skillset of the current owners but a chef could be hired to fulfil orders. Currently the owners offer the choice of three menus or the option of a bespoke menu to be created especially for the tourist. The premise is that a chef and assistant arrive at the holiday home and prepare a 3/5 course meal, serving the guests and leaving the kitchen spotless. Restaurant service, no washing up, all in the comfort of your own holiday home.

The current owners also supply bespoke celebration cakes that can be ordered and provided alongside the meal. There is further potential here as currently the owners are only licensed to cook in the holiday homes not in their own personal kitchen. If the kitchen was inspected and licensed (possible to do) then celebration cakes could be offered with canapés and party packs, BBQ packs with local butcher supplied meat and ready home made salads and freshly baked bread.

It will be necessary for the new owners to contact the FSA to have a vehicle inspection as a
refrigerated section may be needed to transport raw ingredients or food items.

This business is a fantastic ground floor opportunity to walk into an already established business with a strong client base. There is a year’s worth (if not further) of existing bookings the current owners have worked extremely hard to establish a strong reputation for an extremely high standard and unique ‘full service’ approach. There is absolutely massive growth potential for the new owner, currently the owners have employed four staff on a casual basis in the summer. The owners can pass on these existing reliable staff contracts and further part time staff should not be hard to find to service the busy summer period.

Currently although there are a few private clients the owners mainly deal with the real estate but there is nothing to stop the new owner from expanding to nearby Forster, also a holiday hotspot and doubling if not trebling turnover very quickly. The sky is the limit!

The owners had planned to launch a website to go live in October to coincide with the school holidays to advertise the business and give clients a point of sale for all services; housekeeping, gardening, pool cleaning, window cleaning, steam cleaning of carpets, welcome baskets, gourmet baskets, gift baskets, personal shopping list service and the In house catering service.

They had also planned to sell Pure Earth and Sanctum products on the site. It would also include a pacific palms blog and information about this very special area. This would further back up the holiday concierge service that will be the future backbone of the company. There is great scope for growth in all areas or just sit back, be in control and watch the money come in while you enjoy a comfortable lifestyle in one of the best places in the world.

With the actual business comes equipment to the value of about $3000. The owners will supply the business with cleaning products and the ingredients for kitchen and bathroom packs (inc loo rolls, bin bags, etc). The current owners also have strong links with suppliers so the re-orders are extremely easy. The equipment supplied is 2 x cleaning kits containing necessary products, sponges, cloths, and brushes. Also supplied is an up to date commercial backpack vacuum (details supplied) worth $400. There are 2 brooms, 2 mops, handles, buckets, 2 x window cleaning kits (inc squeegee and bucket) and the owners also use a steam cleaner for carpets and other surfaces with detachable hand held steam cleaner jet for difficult to reach area (good for shower tiles and dirty grout) worth $250

The current owners are happy to provide up to two weeks full training helping the new owners settle into the business, show them all the economy tips picked up through trial and error and introduce them to their new property portfolio. The business comes with a full accounts system using MYOB accounting software for future ease. It also will be supplied with logo and branding that was designed by the current owner but they are happy for the new owners to retain. Compliments slips, kitchen pack branding, writing paper, invoice and quote templates are also supplied with HawkEye logo branding. Basic equipment for the catering arm of the business is also supplied – food storage containers, easy to read menus and recipes, serving dishes etc. They are also happy to fully train the new owners to be proficient in the set menus if they require this.

There is also the possible opportunity to rent the two bedroom beachside apartment that is currently occupied by the current owners for extremely cheap rent ($220pw). This is where they currently run the business from and have found it to be a great place to live and extremely convenient from a business point of view. It is also 50metres from a beautiful white sandy beach, live with the sound of the surf and nature, while only being a few minutes from the local shops and amenities.

If the new owners wanted to WIWO, a deal could definitely be done as the owner of the apartment is keen for a permanent rental agreement. However there are many accommodation options in the area and while this business and the apartment would suit a couple, it would equally suit a family who may prefer to find a larger house with garden etc and could still WIWO to the business.

Current turnover is expected to increase some 36% on last year and as you can see, the sky really is the limit!!

This is an opportuinty that comes along once in a lifetime and will suit a proactive and energetic mindset. There is so much potential and the lifestyle and location can’t be beat.

Family circumstances dictate a quick and seamless sale.

For more information please contact Famore Business Brokers at enquiries@famore.com or call direct on (07) 3300 4092.